Workflow Management

 > Edge Workflow™ Brochure (PDF)

About Edge Workflow ™
The Edge Workflow ™ is a key option in the Edge Product Group business and document management portfolio. The Edge Workflow ™ gives you the ability to automate and initiate an action, approval, review, FYI, monitoring, establish business rules and any other process that is definable in your agency or business. Unlike many workflow products in the market Edge Workflow ™ is a true rules based product, not messaging. Some of the key features that make the Edge Workflow ™ within Edge BPM products so powerful are:

• Business Rules Logic
  Edge Workflow ™ inference engine uses prerequisites to control if and when a step in a workflow will start. You can define simple and logical prerequisites to control the execution of steps create sophisticated work processes that run in parallel and specify conditions under which a step's prerequisites are met. You can also specify voting prerequisites where a step will only take place if a predefined number of recipients select a desired response.

• Data-Based Rules Logic
  Users can determine the direction their flow will take from step to step based on a specific value in application data. Data fields on a form can be automatically populated based on information in the flow and data placed in a form's data field can automatically be mapped to application data in a flow. Streamlines and automates organizational workflow locally and across an enterprise via e-mail and web delivery.
  
  The Edge Workflow  software lets organizations streamline and automate the flow of transactions, interactions, decisions, tasks, knowledge assets and mission-critical functions. It is deployable for departmental use, interdepartmental work processes and business-to-business work processes extending across the Web. The easy-to-use Edge Workflow ™ interface allows most customers to design and deploy sophisticated work process automation applications within 30 to 90 days. Workflows are limitless and they can involve just one or hundreds of participants, and be located in a single department or distributed worldwide across the Internet.

• Roles Based Recipients
  Edge Workflow ™ allows you to specify who will participate in your workflow. You can name a specific individual or define a Custom Role (such as "Project Manager"). You can also specify a role that already exists in Microsoft Exchange.

• Support for attachments
  Edge Workflow™ integrates with Edge2007™, Edge 2004™, Microsoft Exchange 2005 and 2007, allowing users to forward a secure mission-critical document to a list of individuals for review, annotation, revision and approval. Edge Workflow ™ also integrates with secure document repository systems and the Windows 2003 file system. You can include messages, links to files or links to Outlook messages. You can allow or prevent originators from accessing the flow's attachments to edit, delete or supply additional attachments when they start the flow.
  
   > Edge2007™ Document Imaging Solution Brochure (PDF)

• Flexibility to Change Work Processes
  The Edge Workflow ™ Designer allows users to change a running work process in minutes. Users can also Consult and Delegate within running work processes, allowing them to forward a copy of a task to one or more people for their opinion before responding to a task.

• Alerts
  You can specify when recipients must respond to a task. You can send a message (alert) to the Flow Manager and/or recipients when a response is overdue. Additionally, you can automatically delegate the response to another user after a specified period of time to prevent bottlenecks in your flow if a recipient is out of the office.

• Web Integration
  Users can read and respond to work process messages over the Internet using Microsoft Outlook’s WebAccess (OWA), URL notification and Web Workflow with Netscape Navigator and Microsoft Internet Explorer browsers on Windows 2000, and Windows 2003 platforms. Participants can see and respond to workflow requests without installing any client software. Users can log into a Web site to see their list of tasks (like a workflow inbox) and the status of a flow.

• XML Forms Integration
  Using the optional Edge Forms™ Server , you can easily design and deploy XML "smart forms" that act as the client front-end and which can be accessed using standard Web browsers. Forms created with Edge Forms™ offer rich functionality, including field validation, calculations, and database lookups integrated in a workflow and connection to enterprise work process applications.

• Reporting Features
  Edge Workflow ™ supports transactions and data logging through ODBC connectivity to Microsoft’s Access or SQL Server and Oracle databases. Users can graphically monitor and track the status of active work processes throughout the organization, measure the productivity of individuals and/or groups and track the impact of your work process automation application and it’s ROI. Reports and charts can be created that contain information on each flow, including flows currently running, recipient tasks outstanding and completed (with time of completion) and relationships of application data to processes.

• Scalability, Security, Failover Protection
  Edge Workflow ™ is an out-of-the box Edge2007™ and Edge 2004™ option, ready-to-deploy, scalable enterprise solution built on the Microsoft BackOffice -Internet Information Server, Exchange, Windows NT, Windows 2000, and Windows 2003. Workflows and XML-based forms can be designed that use predefined XML schemas (your database layouts). You can use a schema to facilitate receiving, handling and processing of XML documents as part of a business process. In this way, your organization can build visual XML front ends and Web sites for a wide variety of applications.

For more information call 1 (800) 283-0999, contact sales@idsscan.com

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