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Helpdesk

Please complete the Help Request form below to explain in detail any problems you may have encountered or are currently experiencing with a particular product.

Please be specific and answer all questions thoroughly. By providing us with a complete explanation of your problem and any events that may have been the cause or led up to the cause of the problem will aid us in accurately determining the situation and will expedite our response to you. Thank you!

IDS does not guarantee that it can provide a solution for every problem. However we do pledge to make every reasonable attempt to solve the problem or get the information you need.

Please complete this Form, and click the "Submit Request" button. If you prefer, you can print and fax or mail this form to the following:

Help Desk
Integrated Digital Systems/ScanAmerica, Inc.
9817 Godwin Drive
Manassas, VA 20110
Toll Free: 1-800-283-0999
Fax: 703-368-2393

*Name:

*Company:

*Email:

*Address:

*City:

State/Province:

Zip:

*Country:

Country (Other):

Phone:

Fax:

*Do you currently have a service or support contract with IDS?
(If not, please call 1.800.283.0999 or 703.368.2887 local)

yes
no

Product:

Version:

Operating System:

What else have you recently installed:

What is the nature of the process you are trying to perform:

Please explain in detail the nature of your problem:

Have you attempted to correct the situation?

yes
no

If yes, how:

Are you experiencing any other problems?

yes
no

If yes, what: