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MedDocs: Electronic Healthcare Records System

MedDocs™ (MD), is a feature rich Electronic Healthcare Records Management System designed by Integrated Digital Systems/ScanAmerica, Inc. with over 15 years of Records and Document Management experience and over 4 years experience in medical and patient related file conversion services and HIPAA application. MD is primarily designed to provide Physicians a way to better or more cost effectively manage patient files, forms and other related medical records and meet HIPAA requirements. The MD family is comprised of MedDocs™, Edge Web Link, and healthedocs.com. All of these are discussed in this document. The most unique features of MD which also sets it apart from other Electronic
Healthcare Record Management applications are:

  • HIPAA compliancy
  • Medical Forms administration and use
  • Microsoft Office COM Objects
  • Wireless Tablet PC Ready with XP for Tablet Journal feature
  • Barcode Label Printing
  • Log and Email Feature
  • 15 minute no use sign-off
  • Batch Scanning and Barcode Data Capture
  • User defined File and Document Index Values
  • Archive Offline Feature
  • MS Access Database upgrades to MS SQL 2000 or better with SQL Wizard

These very features will revolutionize the future of healthcare record applications and their use. Other standard MD features include:

  • New active Search and Select GUI
  • Secure Administration Module
  • New File and Document Selection feature
  • Rules and Roles Workflow (Practice Process) interface upgrade
  • Email and attachment file storage capability
  • Image Thumbnails (TIF images only)
  • Email File Routing
  • Bates Numbering feature (Unique#, date and time)
  • Secure Internet Access via Web Browser
  • Batch Processing
  • Health E-Docs™ Secure Hosting Services Interface (HIPAA DRP Req.)
  • Enhanced Export to Media feature with MedDocs Viewer
  • New Auto Archive and Retrieve feature
  • Secure login
  • Microsoft Office 2003 compliant
  • Database wizard
  • Windows Authentication Login using Active Directory
  • Microsoft SQL Server Create Tables Utility
  • Administration Module with features to create users, groups, set group permissions, use of Active Directory, implements Access Logging, Folder Retention and the export of each category into MS Excel.
  • Automatic log-off from the application after 15 minutes
  • Store and Open all PDF formats, all Microsoft Office formats, most graphic file formats, Visio and many more
  • Storage of Sound, Video, and executable files with a link to the native application
  • Open links in Office documents and emails in documents
  • Capture Group IV single and multi-page Tiff document images from a MFP or any TWAIN compliant scanner
  • Ability to quickly apply file and document index data
  • User ability to add and delete required folder and document index fields to insure proper document identification
  • Manage documents in a stand-alone or shared networked environment
  • Import pictures, PDF documents, MSOffice documents, Radiology Film Images, tiff documents, email, rtf files, color graphics and digital photography in Patient file
  • Ability to search for documents and folders using index data
  • Ability to Print individual documents or complete files
  • Ability to Import Group IV – VII TIF image batches and apply index data
  • Easy export of documents, folders and metadata to Xerox DocuShare, EdgeVault, SharePoint, and Edge Workflow™ seamlessly
  • Rotate and zoom in on clear, sharp images
  • Export documents to popular OCR/ICR software
  • Store and retrieve documents locally or on a Network Dir., NAS, SAN, or Optical Media
  • Redact scanned TIFF documents containing sensitive data
  • Highlight, outline, annotate, rubber stamp, add sticky notes, and underline text in unlimited colors in scanned TIFF documents.

MD can collectively store over 200 document mime types including email attachments, entire Microsoft Office 2003 Suite, Standard Medical Forms Selection and Management, Medical film images in color, PACS images, and digital photographs. Each Patient Record can have up to 14 metadata fields ( Patient Information ) for each Patient file and 15 individual document metadata fields with field types for drop down values, size, data type, and name. The following are examples of types of document/image index references that a document index might contain:

  • Demographic Information: A summary of the patient history, contact information and personnel information for providing medical services
  • Progress Notes: This feature keeps track of progress notes taken by Physician/Doctor during each appointment or contact with the patient
  • Lab Reports: This feature enables to store the type of tests taken on the patient and also logs in the results of the same
  • Radiology and X-Ray Reports: This feature helps to log the information about the patient X-Ray Reports and EKG Reports. MedDocs™ will accept radiology images captured from VIDAR medical film scanners and other PACS systems
  • Miscellaneous Supporting Documentation: MD stores information about physical examinations conducted on the patient and other information like drugs which are allergic to the patient, any hereditary disorders that the patient might have inherited and other important supporting information
  • Consultation and Hospital Reports: This features logs in Hospital Reports; which for example may have been recorded when patient is being discharged from hospital after an operation

MD provides for the selection of blank medical forms, completion of the forms and placement in the patients file. Standard forms can be easily added through the Forms Administration module and selected under add document feature. Documents can be gathered through the add document function from sources like Fujitsu or other TWAIN compliant Scanners, Multifunctional Devices (scan, print, copy products from Xerox and HP), Windows Explorer (drop and drag), Forms Templates, Email (with attachments) , and Group IV TIFF image batches.

With the growing demand for effective way of organizing patient’s medical records it is imperative to digitize these records for easy access. MD was designed to be an easy to use, flexible, open, and customizable application to handle the demands of small hospitals, physician offices and primary healthcare centers today. With a Personal Computer, a VIDAR Scanner (X-ray Film) and or a Desktop Scanner, a medical assistant is fully equipped to manage a wide range of medical documents and meet the demands of the new eHealthcare initiative.

To meet the demands of today’s new regulations and HIPAA requirements MD features provide:

  • front-end paper batch capture/scanning
  • barcode reading and printing
  • log-in ID and password
  • activity tracking and logging
  • Active Directory interface
  • 15 minute auto log-out feature and much more
  • Patients or requesting Physicians can be provided copies of individual healthcare records through email with logging or the export feature of MD.
  • An individual patient file can be exported to the CD Directory feature in Windows XP and placed on CD-ROM or DVD Media with a MD Auto-run Viewer
  • Optional secure Web Link Server and thin client access anywhere anytime.

MD records can be backed-up locally or stored on the Health E-Docs™ secure web repository for a low monthly fee.

MD records can be automatically archived, searched and retrieved using the built in records archiving and search features. Archiving provides a means to store and protect patient records according to medical record retention guidelines.

The standard out of the box version of MD has a Microsoft Access Database integrated into the product so it is ready to run on Physicians Office or Clinic workstations. running Windows XP and Microsoft Office 2003. The information captured and stored in the Access Database provided with the product can also be easily migrated to Microsoft SQL ODBC database structures to meet the demands of secure and robust databases as well as growth.

Web Link Server
Integrated Digital Systems (IDS) proudly introduces an MD browser based application called Web Link™. Web Link™ provides a permissions controlled view of MD features for records access and management to meet the demands of today’s customers. Web Link™ is a secure web browser accessible server application that is linked directly with customers’ MD thick Client Application that grants users easy and secure access to add, store, retrieve, email and share documents stored in MD over the Internet, Intranet, Wide Area Networks and VPN connections.

The Web Link™ product provides MD users secure remote access to their records. The product may reside on your IIS server and your database and the Image Directory can reside on the same server or a separate server. Administrators will only have to update information once for each different client application configuration of MD. Access is protected using an ID and Password in Secure Admin, or Active Directory. Web Link provides for SSL and HTTPS encrypted access. RSA or USB Token security is available for dual authentication.

Web Link™ goes hand-in-hand with our MD Client/Server application. Since the thick and thin clients share the same database and image directory, all files and folders created or updated in one will be available in the other. Web Link™ logs all access and changes by user access ID and password.

Features in Web Link™:

  • File Ownership
  •  Secure login with automatic log-off from the application after 15 minutes
  • Microsoft® Office 2003 compliant
  • Windows Authentication Login using Active Directory
  • Store and Open in Web Link™ all PDF formats, all Microsoft Office formats, most graphic file formats, Visio and many more
  • Storage of Sound, Video, and executable files with a link to the native application
  • Open links in Microsoft® Office documents and emails in documents
  • Ability to quickly apply file and document index data
  • Import pictures, PDF documents, tiff documents, email rtf files, graphics in file folders
  • Ability to search for documents and folders using index data
  • Ability to email and export documents with automatic conversion
  • Ability to Print images or complete folders
  • Ability to share MD access over a network with Web Link™
  • Store and retrieve documents from the secure Server
  • Allows users to Add, Delete, Edit, View, and View Properties of each folder
  • Documents can be Added, Deleted, and Emailed through the Web Link™ client based permissions
  • Provides secure access to your records from anywhere by anyone with permissions based on a valid username and password stored within the Web Link™ Server or Active Directory
  • Administrators can create individual user accounts or group accounts, as well as Add, Edit, and Delete folder and document fields from the Field Manager
  • Folders and documents are protected by permissions. The owner of a folder or document can give individual or group permissions that allow only those specified users to view or edit the document.

Web Link™ User Restrict Module
Our User Restrict Module allows administrators to restrict users accessing MD via Web Link™ to a single, multiple or all-file view based on the File IDs to which they have been granted access.

Add on Modules
The development of MD in Microsoft’s Development platform with installing features like OLE, ODMA, ODBC, and Open Architecture capabilities makes MD an open, but secure product that comes with features that are fully integrated with other products such as:

  • Microsoft SharePoint
  • Microsoft SQL 2000 and up
  • Xerox DocuShare 4.x
  • Xerox Document Centers and WorkCentres with Scanning module
  • HP Multifunction Devices
  • Open Architecture Third Party Medical Accounting Systems
  • Konica Minolta MFD
  • Edge Workflow™
  • Microsoft Office 2003
  • EdgeVault™

Customized Medical Billing Interfaces:
API’s for several well known Medical Billing Packages have already been written and are available. For a small fee new API’s can be written for any open architecture Medical Billing Program on the market to create an integrated solution for your office

Health E-Docs Secure Repository:
MD provides a direct connection to the Health E-Docs™ Electronic Healthcare Records (“EHR”) hosting and exchange services portal designed to provide maximum protection and security for our customers and their EHR objects. Hosting facilities are located in a rural area with limited visibility and access. The facility has been secured for U.S. Government client document management work and has limited access. Employees of the facility have undergone varying degrees of clearance and background checks prior to employment.

Equipment and storage resources have been designed to provide access assurance and safe storage of the objects placed in the portal. Scheduled and routine back-ups and offsite storage of the system through use of RAID and DLT Tape support services ensures our success in this area. Systems engineering personnel are on call 24/7 and within twenty minute response time to facility. Multiple T-1 connections directly to a major local Internet Access Provider insure the site will be up 24/7 with very little possibility of interference from outside sources.

Health E-Docs™ utilizes IDS’ secure web based repository software to provide its document DRP services. System security is designed to provide confidentiality, integrity, availability, and legitimate use of the Health E-Docs™ EHR document repository. Web views are built dynamically based on user ID and Password which define user’s rights and privileges. A
Provider may only view the files they placed in their provide collection.

MedDocs™ HIPAA Features Chart
*At least one of the following must be implemented:

HIPAA Requirement Requirement Description MedDocs™ Compliance Feature
Access
  *Role-based access -- is an alternative to traditional access control models (e.g., discretionary or non-discretionary access control policies) that permits the specification and enforcement of enterprise specific security policies in a way that maps more naturally to an organization's structure and business activities. With RBAC, rather than attempting to map an organization's security policy to a relatively low-level set of technical controls (typically, access control lists), each user is assigned to one or more predefined roles, each of which has been assigned the various privileges needed to perform that role. Through the Administration Module role-based access can be given by creating and assigning groups and their privileges. The available privileges to set for each group are: Administration, Delete, Scan, DocuShare, SharePoint, Add, Edit, Index, EdgeVault, Workflow, Archive, Email, Export, iManage. You can also set which members can be available to each group when creating new groups.

Active Directory is an essential component of the MedDocs™ architecture which presents organizations with a directory service designed for importing the Windows 2000, Windows 2003, and Windows NT 4 operating systems users across each domain. This feature improves manageability by centrally managing Windows users of each domain through a single consistent management interface, reducing redundancy and maintenance costs.

Access - refers to a security mechanism users of a system access based upon the user. User-based access is the default access control mechanism. Users are assigned a user name and password by the administrator. User accounts can be assigned to a group and their account can also be set as active or inactive status. The Windows 2000, Windows 2003, and Windows NT 4 operating systems use Access Control Lists (ACL’s) to protect files, applications, and other resources from unauthorized use. ACL’s can be used to grant permission at either the user account or group level. Microsoft’s information storage technologies (Microsoft SQL Server and Web Store) also provide the ability to assign permission at the user or group level. Active Directory is an essential component of the MedDocs™ architecture which presents organizations with a directory service designed for importing the Windows 2000, Windows 2003, and Windows NT 4 operating systems users across each domain. This feature improves manageability by centrally managing Windows users of each domain through a single consistent management interface, reducing redundancy and maintenance costs.
Audit Controls - Log system activities into a common log file, including record view, add, update, and delete activities. Access Logging options are defaulted to on. An administrator must use the Administration Module to turn off logging options.

Access Logging options can keep track of when a record was viewed, added, updated, and/or deleted. The following data is logged for each function that is turned on with in the Access Logging section of the Administration Module: History ID, User ID, Station ID, Function Preformed, folders Main ID, Documents ID, and a Time Stamp of when each function was performed.

Available Access Logging options: Administration, Delete, DocuShare, SharePoint, Add, Update, EdgeVault, Workflow, Archive, Log In/Out, iManage. Added logging options to MedDocs Secure are: EdgeGuard

Data Authentication
  Automatic Log-off - a security procedure that causes an electronic session to terminate after a predetermined time of inactivity, such as 15 minutes. Traditional applications can utilize functionality of the Win32 API to logoff the system. Built into our product is an automatic log-off mechanism that automatically logs the user out of our application after the mouse has been idle for 15 minutes.
Unique User ID - a combination name/number assigned and maintained in security procedures for identifying and tracking individual user identity. Each individual user is assigned a user ID based on the order in which the users were created.
*Biometric - an identification system that identifies a human from a measurement of a physical feature or repeatable action of the individual (for example, hand geometry, retinal scan, iris scan, fingerprint patterns, facial characteristics, DNA sequence characteristics, voice prints, and hand written signature). Biometrics can be used on a PC level using client/server authentication.
*Password - refers to confidential authentication information composed of a string of characters. Passwords are assigned by the administrator and they are encrypted using a sting of characters.

Active Directory is an essential component of the MedDocs™ architecture which presents organizations with a directory service designed for importing the Windows 2000, Windows 2003, and Windows NT 4 operating systems users across each domain. This feature improves manageability by centrally managing Windows users of each domain through a single consistent management interface, reducing redundancy and maintenance costs.

*Token - refers to a physical item necessary for user identification when used in the context of authentication. For example, an electronic device that can be inserted in a door or a computer system to obtain access. Windows 2000 and Windows 2003 operating systems supports authentication via a Smart Card or RSA USB Token or at a client level on Windows XP.
Transmission Security
  Integrity Controls - ensures data integrity by providing detection of unauthorized modification of data. Security mechanism employed to ensure the validity of the information being electronically transmitted or stored. Part of mechanisms to prevent unauthorized access to data that is transmitted over a communications network on the matrix. MedDocs™ uses PKI technology to ensure the integrity of transmitted documents by using digital certificates to validate a user’s identity, ensure that the document has not been changed or corrupted in transit, as well as protecting the information from interceptions during transmit.
*Access controls - refers to a method of restricting access to resources, allowing only privileged entities access. Types of access control include, among others, mandatory access control, discretionary access control, time-of-day, and classification. Active Directory is an essential component of the MedDocs™ architecture which presents organizations with a directory service designed for importing the Windows 2000, Windows 2003, and Windows NT 4 operating systems users across each domain. This feature improves manageability by centrally managing Windows users of each domain through a single consistent management interface, reducing redundancy and maintenance costs. User-based access is the default access control mechanism. Users are assigned a user name and password by the administrator. User accounts can be assigned to a group and their account can also be set as active or inactive status.
*Encryption - refers to transforming confidential plaintext into cipher text to protect it. An encryption algorithm combines plaintext with other values called keys, or ciphers, so the data becomes unintelligible. Once encrypted, data can be stored or transmitted over unsecured lines. Decrypting data reverses the encryption algorithm process and makes the plaintext available for further processing. Transmitted data can be encrypted using a variety of public key or private key encryption mechanisms. MedDocs™ with EdgeGuard™ uses PKI which allows users to send and receive information securely (using encryption) and be sure that the person sending the information is who they say they are by their digital signature.
Electronic Signature
Features within MedDocs™ are compliant with following US and international legislations and complies with Industry Standards currently in operation in worldwide. Message Integrity - the assurance of unaltered transmission and receipt of a message from the sender to the intended recipient. In using MedDocs™ with EdgeGuard™ documents signed with a digital ID are verifiable in the follow ways: By the use of timestamps and by the inclusion of a hash, or fingerprint, of the document.

MedDocs™ with Edge Guard™ uses PKI technology to ensure the integrity of transmitted documents by using digital certificates to validate a user’s identity, ensure that the document has not been changed or corrupted in transit, as well as protecting the information from interceptions during transmit.

Non-repudiation - strong and substantial evidence of the identity of the signer of a message, and of message integrity, sufficient to prevent a party from successfully denying the origin, submission, or delivery of the message and the integrity of its contents MedDocs™ with EdgeGuard™ uses PKI technology to ensure the integrity of transmitted documents by using digital certificates to validate a user’s identity, ensure that the document has not been changed or corrupted in transit, as well as protecting the information from interceptions during transmit. By encrypting the document using the digital ID, the privacy of the document’s contents is assured. If the document is encrypted using the public key, only the person with the corresponding private key may decrypt it. By applying a timestamp to a signature, it is then possible to prevent a person from denying having signed a document at a particular time. This also offers a way of preventing previously used signatures, from being reused.
User Authentication - the provision of assurance of the claimed identity of an entity If the document is encrypted using the public key, only the person with the corresponding private key may decrypt it. If the other person does not have the corresponding key the document cannot be decrypted or viewed.
*Ability to add attributes - one possible capability of a digital signature technology; for example, the ability to add a time stamp as part of a digital signature In using the wizards that are available in MedDocs™ with EdgeGuard™ it allows the ability to add Time Stamping, Document Approval, Multiple Signatures, and Legal Ceremony Testimonials. The date and time are included in the signature, so they cannot be gainsaid.
*Continuity of signature capability - the concept that the public verification of a signature must not compromise the ability of the signer to apply additional secure signatures at a later date MedDocs™ with Edge Guard™ allows you to apply your digital signature to a previously digitally signed document you have received. This feature is useful if two or more people are required to digitally sign the document, and works rather like several people applying physical signatures to a legal document.
*Counter Signatures - The capability to prove the order of application of signatures. This is analogous to the normal business practice of countersignatures, where a party signs a document that has already been signed by another party MedDocs™ with Edge Guard™ allows you to apply your digital signature to a previously digitally signed document you have received. This feature is useful if two or more people are required to digitally sign the document, and works rather like several people applying physical signatures to a legal document.
*Independent verifiability - the capability to verify the signature without the cooperation of the signer In order to verify the signature without the cooperation of the signer the recipient has to have the corresponding private key to do so.
*Interoperability - the applications used on either side of a communication, between trading partners and/or between internal components of an entity, are able to read and correctly interpret the information communicated from one to the other EdgeGuard Reader™ is needed to view encrypted and signed emails and documents if the document was encrypted using MedDocs™

Service and Support:
Service and support will be provided thru an 800# and Online e HelpDesk at www.PhysicianTech.net. PhysicianTech Network provides technical support services not only for MedDocs customers but for Microsoft Products and a wide range of other third party hardware and software products.

Contacts:
For more information about this or any of the complete line of Edge and Microsoft products contact Integrated Digital Systems at Sales@idsscan.com, call 1-800-283-0999 or Visit www.MedDocsCentral.com

For more information call 1 (800) 283-0999, contact sales@idsscan.com


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